It’s all relative
21 July 2008 | Steve Bagshaw
In this issue’s Knowledge Zone, networking expert Julia Hubbel says buyers should look to strengthen relationships with suppliers and take a more personal approach to ensure relationships will endure tough economic conditions.
Have you adapted your approach to SRM to cope with the “tough times”?
How important is it to get to know your suppliers on a personal level?
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The best approach for me is mutual respect, if they know I’m “no nonsense” I expect them to act accordingly. I don’t condone “power lunches” etc, it can blind your focus. The furthest I’ve gone is a coffee after a meeting to discuss the meeting, on condition that i’m buying.