To change systems, change minds
November 6, 2012
I recently picked up and reviewed, for a second time, a survey of companies operating in Western Europe, carried out by Capgemini and the Economist Intelligence Unit. In it, 86 per cent of respondents agreed that “business transformation has become a central way of working”. However, the percentage who believed business transformation was something their company excels at was only 30 per cent. That research was carried out in 2007 and I was left wondering whether things had improved. I suspect not. (more…)
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