People matter
November 8, 2011
Ventura (now part of the Capita Group) manages more than
50 million customer contacts each year for a range of private and public sector clients. With more than 8,000 employees and five large-scale contact centres in the UK and India, it is one of the largest companies of its kind.
As an outsourcer, it is vital that we maintain a firm control on costs and manage the way we recruit innovatively and efficiently. (more…)
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