More outsourcing means more complexity
November 14, 2012
According to a recent study by KPMG, the outsourcing of back office functions is due to increase over the next six months, which is of course good news for outsourcers. But the report mentions suppliers are concerned customers will not renew contracts. With outsourcing trends moving away from the single supplier model to an approach where buyers choose the best provider for specific tasks, and contract lengths becoming shorter, clients can achieve more flexibility and efficiency when outsourcing. (more…)
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